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Helping Children Cope

Updated about COVID-19 – Novel Coronavirus (13th March 2020)


Current situation

As of today (13th March 2020), we are moving into a new phase of how we look to protect people in the UK from COVID-19, and are moving into the “delay” phase of the COVID-19 action plan, which can be found here.


A press conference was held by the Prime Minister, and the Chief Scientific and Medical Officers yesterday, who set out the new approach and reasons for it. Please see here to watch the press conference in full


People are now being asked to stay at home for 7 days if they have either:

  • a high temperature
  • a new continuous cough


Detailed information and advice for the public about what they should do can be found here on the website (and will be regularly updated). There is some new Stay at Home guidance, which can be found here


People do not need to phone NHS111 if their symptoms are mild but should do if their symptoms worsen/if they need medical care, or if symptoms do not get better after 7 days.  There is also a 111 online service that people are being asked to use in the first instance


Washing hands regularly with soap and water is one of the best way we can prevent spread of the infection.


There will no longer be a focus on where someone has travelled from/to, and the advice is based on symptoms only. Testing will now be based in hospitals only, and people in the community will not be tested. Asking whole households to stay at home is not advised at this stage, but may be advised later.


Further information for the public about the situation can be found here and a dashboard showing confirmed cases can be found here


Department of Education have a helpline up and running to answer questions about COVID-19 related to education:


Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)











It is extremely important, as the national situation evolves, that we think about how we can best support the mental health and wellbeing of people affected by the outbreak – individuals, families, workplaces, schools, as well as people who are working hard to protect the health of our communities. The Mental Health foundation has some good advice here. Also, following simple advice about washing our hands more regularly with soap and water really can make a difference.



Travel advice


Travel advice is changing regularly as the situation changes internationally. We recommend that you look up country-specific information and advice on the Foreign Office website here.



Useful guidance, resources and communications materials,


A helpful list of all national guidance has also been published here, and this contains guidance for a range of partners/sectors, including guidance for educational settings, adult social care settings (including guidance about returning health and care workers), the transport sector, guidance for employers and businesses as well as advice for professionals advising the public and NHS guidance. Please note that these guidance documents are in the process of being updated to reflect the new key advice described above


PHE have produced a “Finding the Evidence” collection of resources - here


Information about 5 things we can all do to protect ourselves and our community can be found here


A national handwashing poster can be found here


London School of Hygiene and Tropical Medicine has worked with Future Learn to develop a new free to access online learning programme on COVID-19


Imperial College London have just opened up a new online COVID course,

Dear Parent/Carer

You will no doubt be following the daily news about the current Coronavirus (COVID-19) situation. I therefore wanted to write to you to give you my assurance that the school is taking all the nationally recommended advice to protect children and staff.

We are receiving daily updates, including advice for returning travellers, and we are acting accordingly. While it is clearly a concerning situation, the risk remains low to individuals in the UK and the advice from the Government is that wherever possible we should be carrying on as normal. At the same time, we are planning to make sure we are well prepared for all eventualities. 

We would recommend you look at the following sources of information to keep yourself informed of all the latest information and advice:

  • The Department for Education has established a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)


Following simple steps remain the best ways of helping to protect yourself and others from all flu-like viruses. They include:

  • Washing your hands often - with soap and water for at least 20 seconds. Otherwise, use an alcohol-based hand sanitiser that contains at least 70% alcohol
  • Cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it
  • Clean and disinfect frequently touched objects and surfaces

If you have any specific questions, please feel free to contact us directly.

Yours Sincerely,

Linda Hoey